Legal notice

Store Owner Kazuko Sakaguchi
Address Tokyo, Japan
Telephone  
Email info@ramentool.com
Type of Business  Retailer, ramen related machinery and products
Business Hours Mon ~ Sat
Order taken 24/7
Shipping and handling other than the product price  Please check individual products. 
Order expiration date 1 week
Defective product / return deadline
  • Please note that we cannot accept returns, exchanges, or cancellations for your own reasons.
  • We do not accept returns or exchanges if the image is different, the size is different, or you cannot use it properly. Please check carefully before purchasing.
  • Also, you cannot change the items of the order after "shipping arrangement".
  • We do our best to pack and ship the item,
    Please unpack the package as soon as it arrives and check the status of the items.
    If the item is defective, please contact us within 3 days from the date of arrival.
Payment method Credit Card (visa,amex,master,JCB)
Return shipping fee If you contact us within 5 days from the arrival date, we will reply individually and give you the instructions.