Terms of service
About payment
You can pay by credit card.
Types of cards accepted
VISA/Master Card/American Express/JCB
name of the card
As a rule, we do not accept credit cards other than the name of the person who ordered. If you do not have a credit card in your name, please choose another payment method.
About Security Codes
To prevent unauthorized use of credit cards, we ask you to enter a security code.
For Visa and Master cards, the security code is the three-digit number printed on the back of the card. For American Express, it is 4 digits printed on the surface.
Registering your card number
When you register your e-mail address and mobile phone number with Shop Pay, you can easily make a payment without entering your credit card information again by simply entering a six-digit code sent via SMS to your mobile phone number at the next purchase.
About shipping
Shipping
All items are shipped individually. The shipping cost for each item is as follows. Posting list (must be posted for domestic online sales)
Packing
As much as possible, we use recycled cardboard boxes and used paper. Please understand that we try to use simple wrapping so that you don't have to take out your garbage.
Customs Duty
A customs duty may apply to your imported product.
Please make sure about custom duties and payments of your county.
Change/Cancel/Return
Change/Cancel
We cannot accept any changes or cancellations after the order is confirmed. We appreciate your understanding in advance.
Return
Please note that we cannot accept returns, exchanges, or cancellations for your convenience. * We do not accept returns or exchanges if the image is different, the size is different, or it cannot be used properly. Please check carefully before ordering.
product image
Please note that the color of the product image may differ from the actual product depending on the browser or monitor (PC) environment. In addition, the product image described may differ from the product's color, part number and shape due to the manufacturer's circumstances. If you have any questions or concerns before purchasing, please feel free to contact us.
Legal Matters
Disclaimer
Although we pay close attention to the contents and functions of our products when we post them on this site, we do not guarantee the accuracy of the contents and images, nor do we assume any responsibility for them. You may also correct, revise, add, suspend, or delete any information posted on the Site at any time without prior notice. In addition, we assume no responsibility for any inconvenience or damage caused to users by using this site or contents.
personal information
We will take the utmost care to protect your personal information collected on this site. We will not use your usage information for applications, inquiries, purchases, etc. made through our bank's servers or your personal information entered for any purpose other than to provide, maintain, or improve our bank's services. No transfer or provision to third parties.
cooling off
"Cooling off" is a system applied to door-to-door sales. Please note that the cooling-off system is not applied to online sales in our shop because you can make a decision on your own before you access the website and place an order, understand the details of the purchase, and check. There is no cooling-off system for store sales contracts.
Applicable jurisdiction
Japan is the court of jurisdiction
Other
- All items shipped overseas have initial defects and are not guaranteed by the manufacturer or by our shop even within one year from the date of purchase.
- Even if the reason is within one year from the purchase or initial failure, please send the product's after-sales service to the Japanese manufacturer. You are responsible for the round-trip fare.
- All product instructions are in Japanese. Please note that we do not provide services such as English translation or language translation in the country where the product is used.
- Multiple orders may not arrive at the same time. We appreciate your understanding.